Your Partner for Organizational Success

Whether you are looking for tried-and-tested interviewing techniques, tips on constructive performance feedback or seeking to increase the accuracy of your staffing decisions, HRSG has the best-practice HR Guide or Manual to meet your needs.

Our Guides and Manuals are designed to provide you with the knowledge and tools necessary to effectively assess, manage and plan your human resources.

Click on a specific Guide or Manual below or in the side menu for more information.

Ready to Use Interview Guides - Don't have time to develop job-specific interview questions? Not sure if the questions you are asking are appropriate? HRSG's ready-to-use Interview Manuals each contain 10 or more competency-based questions and probes developed specifically to address those skills and behaviours needed in a particular position. 

Effective Performance Management - Want to learn what makes an effective performance management cycle, how to provide constructive feedback and deal with challenging employees? This Guide provides you with insight into the latest research findings and best practices on effective performance management. 

Effective Interviewing - This comprehensive Guide describes a structured, behavioral-based approach to conducting selection interviews, greatly increasing your change of making the best hiring decision. Learn how to ask balanced questions, identify false behavioural examples, and become aware of those legal considerations you need to know before you start interivewing. 

Competency-based Selection Interviewing - This powerful Guide teaches strong interviewing techniques that enable you to make valid, fair and effective selection decisions. Learn how to identify key job competencies and assess them within the context of performance management, staffing, training and career development. 

Competency-based Reference Checking - With easy step-by-step instructions on how to conduct structured, competency-based (behavioural) reference checks, this Guide gives you the tools needed to assess a candidate's past performance and accomplishments as they relate to the position you are filling. 

Online HR Policy Manual - Our online HR Policy Manual takes the work out of staying up-to-date with changing HR legislation and policy. Covers over 50 policies and procedures in 11 crucial HR subject areas. (Available as part of HRSG's i-SkillSuite® talent management software, or as a stand-alone product.) 

HR Planning for Small Business - This easy-to-follow Manual takes you through all the steps in developing a comprehensive HR Plan for your small business. Includes all the necessary forms (in printable format) to create your own plan and ensure that you hire the right people to help grow your business. 

HRSG's On-line Comprehensive Competency Dictionary consists of 63 fully validated behavioural and functional competencies. Each competency is divided into a number of levels that describe the progression in proficiency within the competency. Proficiency levels are further distinguished with a series of behavioural indicators that clearly describe what specific types of behaviour would exemplify a given proficiency level on the job.